Shipping policy

SHIPPING INFORMATION

Your order is packed & shipped within 2 hours of you placing your order using reliable shipping companies depending on your location and fastest available service. 

FREE NZ SHIPPING (minimum spend $75NZD)

Typical domestic delivery time frame is 1-7 days for standard and 1-3 days for Express shipping. However, you may receive your items much earlier.

International delivery time frame is between 5-30 days (depending on where in the world you are). 

Packages may be faced with delays beyond our control such as customs or postal delays.

All orders are shipped with a tracking number so you can track it every step of the way!

Questions

Just contact muse.jewellerynzltd@gmail.com with questions, compliments or complaints and we will endeavour to get back to you with answers, clarity, or a resolution carefully